Your order will be processed within 24 hours and shipped within 72 hours in most cases. Furniture, strollers, high chairs or other heavy items may ship from the manufacturer and processing times may be longer.

You have four hours after the time your order is placed during which you may cancel it. If you need to cancel after four hours, contact us so we can try to accommodate your request.

After four hours, all orders for custom made items including, but not limited to, furniture may not be canceled, returned or exchanged.

Yes, upon placing an order you will receive an order confirmation. Once your item ships you will receive updates automatically.

You will only be charged sales tax if your order is shipping within South Carolina. NO sales tax will be applied to gift cards.

Of course you can! Just send us a message after placing your order and we will let you know when your order is ready for pickup. If any shipping charges were applied to the order, don't worry we'll make sure those are credited back to you.

Of course we can! We've contracted with a fabulous company that for a small fee will not only deliver your furniture, they have trained professionals that will assemble, place, and remove packing materials for you. This service may be available in other locations too, contact us for details.

Typically no, we only ship in the continental U.S. However, if you are willing to pay for international shipping we will provide a quote.

Most of our items ship via FedEx Ground or USPS. Once your item ships it can take up to 7 business days to arrive. Larger items may ship via various freight companies and times can vary. Items will ship as ready and may not arrive together.

Shipping and handling charges are based on the particular products in your order. We calculate the cost on the basis of product weight, size and shipping distance.

Orders over $40 ship free! Over-sized orders and orders to HI or AK may be charged additional shipping fees.

You may still purchase a backordered item. We will contact you via email to provide an estimated in stock date. Once the item arrives we will fulfill all orders based on the order they were received.

We take extreme care to pack shipments so they arrive safely and in excellent condition. In the rare instance that your merchandise arrives in defective, damaged, or incomplete condition, you must notify us immediately by email at returns@mybabymodern.com to arrange a return, replacement and/or credit or refund. You can also file a claim by going to "My Account" and selecting the order number for the damaged item and requesting an RMA.

Please notify us within 72 hours of receiving your item.

We offer a 100% satisfaction guarantee! Any item* which does not meet your expectations may be returned within 7 days from the day you received it. Shipping charges will apply to exchanges. Items purchased with a free shipping offer or promotion will have the standard cost of shipping subtracted from the refund.

Please contact us via email at returns@mybabymodern.com to obtain a return authorization number and instructions. Items must be received back at our warehouse within 10 days of receiving your return authorization. You can also file a claim by going to "My Account" and selecting the order number for the item that needs returned and requesting an RMA.

Repack and return the unused merchandise securely in its original packaging**. Items must be in 100% re-sellable condition, with all tags in place, and include a copy of the return authorization email with a brief note explaining the reason for your return/exchange. You will be refunded the cost of the product only, not the original shipping charges.

Additionally, all shipping to return a product is at the customer's expense.

Please return your merchandise and insure it with a reliable carrier such as FedEx, UPS or USPS and keep your receipt and tracking number. Baby Modern is not responsible for items damaged or lost in transit.

We reserve the right to refuse a refund if the merchandise is not in its original condition.

* Custom made items, as well as furniture, sale, or special order items may not be returned or exchanged.
** Unused items not returned in their original packaging will be assessed a 25% restocking fee.

All items with warranties should be registered immediately upon receipt. If your item is in need of a warranty repair/replacement you should contact the manufacturer using the contact information on your paperwork. If you need assistance with this, feel free to contact us.